Skip to main content

Terms of Use

Thanks for visiting the website of Toy Me. By using our website you agree to comply with all applicable New Zealand laws and to be bound by the following terms and conditions (Site Terms of Use).

LEGO® is a trademark of the LEGO Group of companies which does not sponsor, authorise or endorse this site.

Who is Who?

"you" means you, our customer and/or the user of Toy Me services and this website.

"we", "our" and "us" means Toy Me and any related company that provides you with Toy Me services.


The content of the pages of our website is subject to change and updates without notice. You will be bound by these changes and updates so we recommend you visit this page from time to time to review the current Site Terms of Use.

Accuracy of Information

While we aim to supply current and accurate material, the information on this site may contain errors and omissions or may not be suitable for your intended use. Toy Me does not accept any liability for any damage which you or anyone else may suffer as a direct or indirect result from your use of or reliance on any advice, opinion, information, representation or omission, whether negligent or otherwise, contained on our website.

Code of Conduct

As a member of this site, you agree:

  • I am 18 years old or above.
  • I have the authority to enter into this agreement.
  • I will not allow any child under 3 years old to play with any of the toys from Toy Me.
  • I will return the toys in a clean and sanitary condition.
  • I will treat the toys with care and respect as if it was my own.
  • I will notify Toy Me of any damage or missing pieces that were lost during the time I rented the toy and understand that I might be charged the replacement cost of the missing pieces or the full amount of the toy to replace the set.
  • I assume all liability for the use of any information I find on the site.


Children aged 3 years and under must not be allowed to play with any of the toys hired due to the sets having small parts that could potentially be a choking hazard.


SSL Certificate


You must be a permanent resident in New Zealand to become a member. We only deliver to addresses in New Zealand and will never ship to an address outside of New Zealand. No sets or pieces may be taken or sent outside of New Zealand while they are in your care.


Should you decide to terminate your membership, you may do so by cancelling the service using the "Account" section on the website. Your membership will be cancelled only when the last toy that was sent to you is received by our processing center. Auto-renewing subscriptions (pay every 1, 3, 6 or 12 months) can be turned “off” at any time - meaning we will cancel the next automatic renewal of the subscription (instead, the subscription will expire). Auto-renewing subscriptions cannot be canceled mid-term. Partial refunds will not be given.

Toy Me reserves the right to terminate or suspend your account at any time, with or without notice, if we determine that you have violated these Terms, or for any other reason.


You can cancel your Toy Me membership at any time. Visit your "Account" page and select "Billing History" and then select "Cancel Renewal." We do not issue partial refunds and will stop charging your account when you have returned the last toy that was sent to you in good condition. No refunds will be issued for gift purchases or pre-paid membership fees. Once activated, any pre-paid gift subscription amount is non-refundable and can only be used against a Toy Me subscription.


While we do our best to ensure this site is secure, we provide no warranty or guarantee that the site is free of viruses, malicious computer code or other forms of interference that may damage your computer or any other device, or that access to this site will be uninterrupted, timely or secure.

No Liability

Except to the extent it cannot lawfully do so, Toy Me excludes all liability it may otherwise have to you or anyone else for any direct, indirect or consequential damage, loss, injury, cost or expense arising out of the use of this website or any of the toys sent to you.


We will comply with our Privacy Policy. By using our site you accept this policy as the way we collect, hold and manage your personal information.


Our website may also include links to other websites. These links are provided for your convenience. Toy Me accepts no responsibility or liability in relation to any content or security of any other website(s). Having the links on our website does not mean that we endorse the website(s) or their contents, and you access them at your own risk.


New Zealand law governs these Site Terms of Use and your use of this website.

Change in Policy

Toy Me may change the terms of this Policy at any time without notice.

Last Updated on 14th February 2016